School of Management Sciences (SMS)
Department of Business Administration (DBA)

Profile of Faculty

Dr. Mahendra Singh

Department of Business Administration
School of Management Sciences

Ph.D., UGC-NET & JRF, M.B.A., B.Sc.
Assistant Professor- Department of Business Administration,
School of Management Sciences,
Central University of Jharkhand, Ranchi, 835205, India,
Ph. +91 7903401174, e-mail-:


Academic and Research Interest

  1. Production & Operations Management
  2. Supply Chain Management
  3. Marketing Management
  4. Business Analytics

Educational qualifications

  1. Ph.D. in Management, Topic: Business Analytics and Information Technology in Supply Chain Operational Performances: A Study of Indian Plastics Industry, from Institute of Management Studies (FMS), Banaras Hindu University, Varanasi, 2018.
  2. Qualified UGC- NET in Management for Lectureship and JRF
  3. Master of Business Administration, dual specialization in Marketing and Human Resources Management from Uttar Pradesh Technical University, Lucknow, (2005-2007).
  4. Bachelor of Science from University of Lucknow, (1999-2002)

Journal Publications (Selected List)

  1. M Singh, RK Prabhakar, Systematic literature review on application of business analytics & information technology in supply chain performances (Forthcoming article), International Journal of Services and Operations Management.
  2. M Singh, RK Prabhakar, Business analytics: an application focus by Purba Halady Rao, a book review in Vilakshan – XIMB Journal of Management. Vol. 15, issue March 2018.
  3. M Singh, Hero Motocorp's Quest for Efficiency and Effectiveness in Supply Chain Management: A Case Study of Direct On-Line Supplies System, IUP Journal of Operations Management 15 (2), 53, 2016
  4. M Singh, BPR Project for Dramatic Improvements in Direct Tax Collection in India: A Case Study, Anvesha 8 (3), 48, 2015
  5. M Singh, Factor Rating Method: Vendor Evaluation System, SCMS Journal of Indian Management 12 (1), 25, 2015
  6. RK Prabhakar, M Singh, C Nagapavan, Ensuring energy security in rural India-a case study on Rajiv Gandhi Gramin LPG Vitrak (RGGLV) Yojana. Global Management Review 9 (3), 2015.

Participation And Presentation Of Research Papers (selected list)


  1. Practicing usage of returnable packaging for sustainable manufacturing: A Systematic review, presented at IIIT Allahabad, February 2019
  2. Construct development for measuring application of business analytics & Information technology in SCM performances, presented at MDC organized by VGSOM, IIT Kharagpur, 2018
  3. Business Analytics in Managing Supply Chains: A Systematic Literature Review, poster presented at POMS Workshop organized by ISB Hyderabad, 2016
  4. Evaluating application of business analytics in supply chain performances in Indian manufacturing industry at 1st international conference on Business Analytics and Intelligence organized by IIMB, Bangalore, December 2013
  5. Study on Business Process Reengineering for Bringing Dramatic Improvements in Direct Tax Collection at Income Tax Department, presented at XVI Society of Operations Management Conference organized by IIM Lucknow, IIT Delhi and Grand Valley State University, 2012.
Chapters in Edited Books (Selected List)  
  1. Implementing TQM for product quality and customer satisfaction, conference proceeding ISBN 978819313921, published by IBS SRMS, 2015.
  2. Application of Benchmarking process in TQM as tool of continuous improvement, in Book titled: India becoming world leader (9789382518471) by 2020 published by Indra Publishing, 2013
  3. Faculty Development as a source of Competitive Advantage for the Management Institution in edited Book „Faculty Development in Management Education: Issues, Perspectives, Components and Challenges‟ MTC Global ISBN: 978-81-922178-2-6, 2013
  4. “KVIC and Implementation of Prime Ministers Employment Generation programme (PMGEP)” published in edited book titled: Entrepreneurship and Innovation (ISBN: 9788185245997). 2012